$22.0M in expenses

Shin-NY grant/hcra/medicaid programprogram descriptionhealthix works with our participants to integrate them into the hie and to work with them to design and develop products and services that help them to improve care through better care coordination. In 2024 we used the funding from shin-NY/hcra/medicaid to support customer engagement, compliance, relationship management, project management, operations, development, data quality improvement, engineering, quality assurance and support. Our customer engagement team recruited new participants, ensured compliance with state privacy & security policies and prepared statements of work to hand off to the project management, customer experience and development & engineering teams. Customer engagement team was comprised of two customer engagement managers reporting into the vice president of customer experience. The compliance department is comprised of an assistant vice president of compliance and privacy officer and five compliance staff. The project management department is comprised of a vice president, five project managers, a project management team lead, a quality assurance lead, two quality assurance engineers, a manager of operations with two analysts and a training specialist. The customer experience team is comprised of a vice president, a director of relationship management with eight relationship managers, a communications manager, an assistant vice president of customer support with seven customer support staff. The development operations team is led by a senior director and comprised of a director of data strategy and eight data analysts, a director of development with five integration engineers and a systems engineering team comprised of eight network engineers. The information security group reports into the cio and is comprised of a chief information security officer and two information security analysts. In addition, the shin-NY grant/hcra/medicaid program funding supported office space and data center operations.accomplishmentsin 2024 healthix completed 234 projects including customer projects, internal projects, vendor development projects, product development projects, grants projects and public health projects. The customer projects included connecting new participants to healthix and providing them with standard and custom services. NYC dohmhin 2024 healthix continued a two-year contract with the new york city department of health and mental hygiene (dohmh) to develop new functionality and infrastructure improvements to enhance the department's ability to perform disease surveillance and epidemiology. The contract was extended due to pending delivery completions. The contract was executed in june of 2023 and healthix earned $217,000 of the deliverables by december 31, 2024.research revenueclinithink received de-identified patient data from healthix to evaluate evidence for a potential clinical trial. Healthix provided both structured and unstructured data through clinithink's application hosted in the data center. Collaboration with clinithink determined the viability of proceeding with a trial. Technical debt remediation healthix has played an integral role throughout the evolution of the statewide health information network for new york (shin-NY), contributing from its inception through the establishment of operational hies statewide. The organization's current structure is the result of consolidating five smaller hiesnyclix, lipix, bhix, ehealth network of long island, and interboro. These mergers, in combination with healthix's participation in nyec's service platform initiative and the subsequent transfer of support and development to nyec, have led to a significant accumulation of custom data classes requiring evaluation, integration, reduction, and possible removal.this custom codebase is distributed across five packages, encompassing approximately 9,000 classes and impacting around 430 productions slated for updates. The focus of the current project is to update four software packages, while the fifth package will continue supporting essential custom functionalities.healthix's vendor, intersystems healthshare, is transitioning away from a platform that previously permitted extensive customization. With each new upgrade, the vendor is moving toward "deployed code," a model with limited extensibility. This shift significantly heightens the urgency to complete the ongoing code integration and modernization project.investment in transformation the foundation of this project is the existing healthix provider toolkit that was designed to meet the value-based care needs of fqhcs. We reviewed the existing functionality to determine if any of it is transferable to the needs of cbos and bhos. In addition, we will develop new functionality specifically designed for the needs of cbos and bho. Many cbos and bhos lack the staff and technology to collect clinical data or alerts, relying mainly on the healthix portal. However, this portal focuses on individual patients and does not offer population-level analysis. This project developed a cbo-bho toolkit that will address these information gaps by helping users identify care gaps, locate high-risk patients for outreach, and assess care coordination.at the beginning of 2023, healthix launched a new service to support providers in population health and value-based care. The new service is designed to help providers identify and follow up with high-risk patients and meet quality measures and achieve higher incentive payments. Healthix has invested in the development and subsidized the license fees in order to enhance adoption. As the product matures and is able to demonstrate value, customers will be asked to pay market rates for the service and provide a new revenue stream for healthix. During the year ended december 31, 2024, the company recorded $937,500 in revenue in connection with this program.public health data lakeduring the year ended december 31, 2024, the company recorded $420,000 in revenue in connection with this program.1115 waiver and HRSN implementationduring the year ended december 31, 2024, the company recorded $175,000 in revenue in connection with the 1115 waiver program and $170,000 in connection with the HRSN implementation program.local health department reportingduring the year ended december 31, 2024, the company recorded $150,000 in revenue in connection with this program.smart on fhir(hixny)during the year ended december 31, 20234, the company recorded $25,000 in revenue in connection with this program.