$8.1M in expenses

Lehigh valley health network EMS continues to have two pre-hospital branches, west end operations (formerly west end community ambulance association) which has been designated as the primary emergency medical services agency in the following townships: chestnuthill, polk, eldred, and tunkhannock, with a total of over 35,000 residents annually and increases to over 75,000 during peak vacation periods in the summer and with major events in monroe county. Our west end operations provide services to hamilton, and ross townships, with a total of 15,023 residents. West end covers 154 square miles on a primary and first due basis. West end continues to provide mutual aid services to stroud township, stroudsburg borough, east stroudsburg borough and at times middle smithfield township, lehman, and pike county. The west end call volume for fy24 was over 4,700 calls for emergency medical services and patient movement. The other pre-hospital location is the hazleton operations which is the primary ambulance service for the city of hazleton, hazle township and borough of west hazleton in luzerne county, beaver meadows, and the borough of weatherly in carbon county and sheppton-onieda and east union township in schuylkill county. Our hazleton operations are also the primary als provider for mcadoo, rush TWP, ryan TWP, in schuylkill county, and banks township in carbon county.the hazleton operations serves lower luzerne county and portions of carbon and schuylkill counties encompassing a 100-mile radius of coverage area as primary and first due basis for over 100,000 residents annually. In fy24 the hazleton operations responded to over 8,800 calls for emergency medical services and patient movement.our medevac critical care ground transport service handles all critical care patient movement throughout the lehigh valley health network and to outside healthcare organizations as requested. In addition to the 24/7 emergency medical services LVHN EMS provides through our pre-hospital locations, LVHN EMS also supports our area EMS partners and all LVH campuses with transports of both critically ill patients to a higher level of care, and discharged home patients with all areas of the EMS business. The medevac critical care ground volume for fy24 was 1,449 transports for emergency medical services and patient movement for higher level of care. LVHN EMS west end operations has served as the primary event medical team for the west end fair for over twenty-five years. In 2024, an estimated 100,000 plus people again attended the 102nd annual west end fair. LVHN EMS west end operations employs 23 fulltime advanced and basic life support providers and 15 per diem providers; the hazleton operations employs 36 fulltime and 11 per diem advanced and basic life support providers, 4 full time dispatchers, 1 per diem dispatcher, 1 full time administrative coordinator and 1 per diem office personnel; the medevac critical care ground service employs 35 full and part time als level personnel. Our pre-hospital fleet is comprised of sixteen ambulances and four EMS squads that are utilized at our four stations. Our EMS licensure of our entire business is current through 12/31/2025. In this past year our pre-hospital service has ordered 4 additional ambulances that are awaiting delivery in december 2024 to improve our fleet dependability and safety for crews and patients. The purpose of a vehicle replacement plan is to ensure that we have the latest and best equipment to keep our crews and patients safe when responding and transporting to hospital. We also purchased and put into service in the past year 10 sapphire infusion pumps to allow our als providers to safely move patients from hospital to hospital and provide needed antibiotic medication in pre-hospital emergency situations that involve trauma patients. We have also added blood vials to all units in the hazleton operations to provide pre-hospital blood draws to expedite patient labs once they arrive at the emergency department doors to help the hospital team diagnose and provide faster care for the patients. In addition, we also offer our primary townships the following services: -- provide CPR and first aid training for all our communities and their staff.-- provide re-certification to current CPR holders.-- provide an additional first aid and bleeding control course for our communities road crews and staff.-- partnered with the eastern pa EMS council in hands only CPR and stop the bleed training programs at all school districts in monroe, carbon, schuylkill, northampton, lehigh, and luzerne counties. -- provide preventive maintenance checks and change the smoke alarm batteries and provide service and replacement pads for AED's.-- LVHN EMS west end operations provides als/BLS standby services for the pleasant valley area school district for football, cross country, and community events including 5k's, and small fairs within the west end coverage area. -- LVHN EMS hazleton operations provides als/BLS standby services for the hazleton area school district athletic events, community events and education to elementary schools as requested. -- this past year we also provided als/BLS services for pocono raceway for the nascar events and elements events. In the city of hazleton, we provided these same services for multiple summer concerts and fireworks events on a weekly basis.