Financial Benchmarks

Program vs. Administrative Expenses

Every 501(c)(3) filing a Form 990 must classify its expenses into three functional categories: program services, management & general, and fundraising. How you allocate those costs shapes your overhead ratio, affects funder confidence, and determines whether your financial statements comply with GAAP. Here is how functional expense classification works — and where nonprofits most often get it wrong.

Updated March 2026
14 min read
Resource

Key Takeaways

Form 990 Part IX requires every 501(c)(3) to classify expenses as program services, management & general, or fundraising — there is no optional column.

The IRS does not set a minimum program expense ratio, but watchdog organizations like BBB Wise Giving Alliance require at least 65% of total expenses on programs.

Allocation methods (time-and-effort, square footage, headcount) must be reasonable, documented, and applied consistently year over year.

Under ASC 958-720, joint costs can only be split between program and fundraising if three strict criteria are met — purpose, audience, and content.

The three largest charity evaluators jointly declared overhead ratios a 'poor measure of charity performance' in their 2013 Overhead Myth letter.

The Three Functional Categories

Every dollar a nonprofit spends falls into one of three buckets.

Functional expense classification is the method of grouping expenses by purpose — what the spending accomplished — rather than by nature (salaries, rent, supplies). Under both IRS reporting rules and GAAP, nonprofits must report expenses across three functional categories. [1]

Program Service Expenses

Direct and indirect costs of activities that further the organization's exempt mission. If a homeless shelter spends money on case workers, food, and facility maintenance for the shelter itself, those are program expenses. This is Column B on Form 990 Part IX.

Management & General Expenses

Costs not identifiable with a specific program or fundraising activity but required for the organization to operate. Examples include general accounting, budgeting, financial reporting, board meetings, general liability insurance, office management, and routine administrative functions. This is Column C on Form 990 Part IX.

Fundraising Expenses

Costs associated with soliciting contributions, grants, or other support where the contributor receives no direct benefit in return. Examples include direct mail campaigns, donor acquisition lists, salaries of fundraising staff, and event costs for galas or fundraising dinners. This is Column D on Form 990 Part IX.

A Common Misconception

The function of an expense is determined by what it accomplished — not by which grant or funding source paid for it. A program coordinator's salary is a program expense even if it was funded by an unrestricted general operating grant.

Form 990 Part IX: Statement of Functional Expenses

The IRS form that makes functional classification public.

Part IX of <a href="/nonprofits/resources/how-to-read-form-990">IRS Form 990</a> is titled "Statement of Functional Expenses." All 501(c)(3) and 501(c)(4) organizations filing the full Form 990 must complete all columns, allocating every expense line across the three functional categories. Smaller organizations filing the 990-EZ are not required to break out functional expenses, but many choose to do so for transparency. [1] [2]

Part IX lists 25 expense line items — from grants and salaries (Lines 1–10) through occupancy, travel, depreciation, and professional fees (Lines 11–24) — plus a catch-all Line 25 for other expenses. Each line must show a total amount in Column A and then be allocated across program (Column B), management & general (Column C), and fundraising (Column D). The column totals flow to Part I of the 990 and directly determine the ratios that funders and watchdog organizations evaluate.

Part IX Is Public

Form 990 is a public document. Anyone — donors, journalists, grantmakers, watchdog organizations — can see exactly how your nonprofit classifies its expenses. Accurate, defensible allocation isn't just a compliance exercise; it's a transparency commitment.

Part IX also requires organizations to indicate (on Line 26) whether they followed SFAS 117 (ASC 958) for functional expense reporting, and to describe the allocation methodology in Schedule O if they used any method other than direct charging. This is where auditors and the IRS look when allocation choices are questioned. [1]

Accounting Standards: ASC 958 and ASU 2016-14

The GAAP framework that governs functional expense reporting.

FASB ASC Topic 958 is the authoritative accounting standard for nonprofit organizations. It governs how nonprofits recognize revenue, classify net assets, and — critically — report functional expenses. Before 2018, only "voluntary health and welfare organizations" (like the Red Cross or the March of Dimes) were required to present a Statement of Functional Expenses. That changed with ASU 2016-14. [3] [4]

ASU 2016-14 Expanded Requirements

Effective for fiscal years beginning after December 15, 2017, ASU 2016-14 requires ALL nonprofit organizations to present expenses by both nature (salaries, rent, depreciation) and function (program, management & general, fundraising). Organizations must also disclose the methods used to allocate costs among functions.

Under ASC 958, "functional expense classification" is defined as grouping expenses according to the purpose for which costs are incurred. Program services are activities that directly further the organization's mission. Everything else falls under "supporting activities," which include management & general, fundraising, and membership development. [4]

The key practical implication: your audited financial statements and your Form 990 must both present functional expense data, and they should be consistent with each other. If your audited statements show 78% program expenses and your 990 shows 85%, expect questions from your auditor — or the IRS.

Expense Allocation Methods

How to split shared costs across program, admin, and fundraising.

Many nonprofit expenses are easy to classify directly: a grant to a partner organization is program, an audit fee is management & general, a direct mail campaign is fundraising. The challenge comes with shared costs — an executive director who splits time across all three functions, a building that houses both programs and administrative offices, or an IT system used by everyone.

For these shared expenses, nonprofits use allocation methods — systematic approaches to dividing costs among functions based on a reasonable, measurable basis. The allocation basis must have a logical relationship to the expense being allocated. [5]

Common Allocation Methods

1

Time-and-Effort Studies

The primary method for personnel costs. Staff track how they spend their time via timesheets, periodic time studies, or position-based estimates. If an executive director spends 60% of time on management, 30% on programs, and 10% on fundraising, their salary and benefits are split accordingly.

2

Square Footage

Used for facility-related costs — rent, utilities, janitorial services, building depreciation. If program staff occupy 70% of the building, 70% of occupancy costs are allocated to programs.

3

Headcount or FTE

Shared costs like HR, payroll processing, and general office supplies can be allocated based on the number of full-time equivalent employees in each functional area.

4

Direct Cost Ratio

Indirect costs are allocated proportionally to each function's share of total direct costs. If programs account for 75% of direct spending, they absorb 75% of indirect costs.

5

Units of Service or Transactions

For costs that scale with volume — printing, postage, IT tickets — allocate based on the number of units each function consumed.

Document Your Methodology

GAAP requires disclosure of the allocation methods used. A written cost allocation plan — describing which method applies to which expense category, the data sources used, and the review cycle — is essential. Undocumented methods are indefensible on audit.

Allocation Requirements

Each method must be reasonable and rational — the allocation basis must logically relate to the expense.

Different methods can be used for different expense types (time for personnel, square footage for rent).

Methods must be applied consistently year over year. Changing methods without justification undermines credibility.

Allocations should be reviewed and updated at least annually to reflect current operations.

Joint Cost Allocation (ASC 958-720)

When a single activity serves both program and fundraising purposes.

Joint costs arise when a single activity — such as a direct mail piece or a televised event — serves both program and fundraising purposes. The classic example: a health charity sends a mailing that educates recipients about heart disease (program) and asks for a donation (fundraising). Can the cost be split, or must it all be classified as fundraising? [6]

Under ASC 958-720, joint costs may be allocated between functions only if all three of the following criteria are met. If any one criterion fails, the entire cost must be reported as fundraising. [6] [7]

The Three Criteria

1

Purpose Criterion

The activity must accomplish a bona fide program or management function beyond just fundraising. If the majority of compensation for performing the activity is tied to contributions raised, this criterion automatically fails. The organization must also conduct similar program activities independently at comparable scale.

2

Audience Criterion

The audience must not be selected primarily based on their likelihood to donate. If the recipients are prior donors, lapsed donors, or people chosen for their giving propensity, this criterion fails — and the entire cost is fundraising.

3

Content Criterion

The activity must include substantive program content with specific calls to action that benefit recipients or society. General awareness without a behavioral ask is insufficient.

Joint Cost Abuse Is a Red Flag

Aggressive joint cost allocation — classifying fundraising appeals as "educational" to shift costs into the program column — is one of the most scrutinized practices in nonprofit accounting. CharityWatch and the California Attorney General's office have both published warnings about this practice. If your joint cost allocation produces a program ratio significantly above your peer group, expect questions. [8] [9]

When the three criteria are met, ASC 958-720 permits three allocation methods: the physical-units method (based on output like lines of text or minutes of airtime), the relative-direct-cost method (based on each component's direct costs), or the stand-alone method (based on what each component would cost independently). All methods must be rational, systematic, and consistently applied. [6]

What Funders and Watchdogs Look For

How charity evaluators assess your functional expense breakdown.

Functional expense ratios are among the first things grantmakers, major donors, and charity evaluators examine when <a href="/nonprofits/resources/how-to-evaluate-a-nonprofit">reviewing a nonprofit</a>. While each evaluator has a different methodology, the common thread is that they want to see a credible, consistent allocation that demonstrates mission-focused spending. [10] [11]

Major Evaluator Standards

**BBB Wise Giving Alliance** requires at least 65% of total expenses on program activities (Standard 8) and no more than 35% of related contributions spent on fundraising (Standard 9). [11]

**Charity Navigator** calculates the program expense ratio as an average over the three most recent fiscal years. Organizations with 70%+ program expenses generally receive full credit. In 2023, the administrative expense ratio was removed as a standalone rating factor. [10]

**GuideStar (Candid)** focuses on transparency rather than rigid ratios, using a seal system (Platinum, Gold, Silver, Bronze) based on how much information an organization voluntarily discloses.

**CharityWatch** takes a forensic approach, manually reviewing financials and adjusting for aggressive joint cost allocations rather than relying solely on self-reported 990 ratios. [9]

Use RoundPaper to Compare

RoundPaper's Nonprofit Overhead Ratio insight lets you compare your organization's program expense ratio against sector-specific benchmarks. Search for any nonprofit at roundpaper.com/nonprofits/search to see how its functional expense breakdown compares to peers.

The Overhead Myth

Why overhead ratios alone are a poor measure of nonprofit performance.

On June 17, 2013, the CEOs of the three largest charity evaluators in the United States — Art Taylor of BBB Wise Giving Alliance, Jacob Harold of GuideStar, and Ken Berger of Charity Navigator — published a joint open letter titled "The Overhead Myth." It marked a historic shift in how the sector thinks about administrative costs. [12]

The percent of charity expenses that go to administrative and fundraising costs — commonly referred to as 'overhead' — is a poor measure of a charity's performance.

The Overhead Myth letter, June 2013

The letter urged donors to move beyond a single ratio and consider transparency, governance, leadership, and results. It referenced the "Nonprofit Starvation Cycle" — a concept from the Stanford Social Innovation Review — warning that excessive focus on overhead starves organizations of the infrastructure they need to deliver results effectively. [12] [13]

The letter acknowledged that overhead ratios can still serve a purpose "at the extremes" — for rooting out fraud or gross financial mismanagement. But for most organizations, the ratio is a blunt instrument that punishes investment in technology, training, and management capacity. A follow-up letter in October 2014 urged nonprofits themselves to help "crush the overhead myth" by demonstrating ethical practices and educating funders about what reasonable overhead looks like. [12]

Context Over Ratios

A nonprofit with a 90% program expense ratio is not automatically more effective than one with 72%. The organization with higher overhead may be investing in systems, staff development, or evaluation capacity that drives better long-term outcomes. Compare within sector and size, not across the entire nonprofit universe.

Benchmarks by Sector

Typical functional expense breakdowns vary significantly by mission type.

There is no single "right" <a href="/nonprofits/insights/nonprofit-program-expense-ratio">program expense ratio</a>. Organizations providing medical care, distributing food, or managing large grant portfolios naturally have different cost structures than those focused on advocacy, research, or the arts. The table below shows approximate industry averages — use them as reference points, not rigid targets. [10] [14]

Approximate Sector Averages

**Health:** ~85% program | ~7% management & general | ~8% fundraising

**Education & Research:** ~80% program | ~10% management & general | ~10% fundraising

**Environmental & Animal Welfare:** ~78% program | ~12% management & general | ~10% fundraising

**Human Services:** ~75% program | ~12% management & general | ~13% fundraising

**Arts & Culture:** ~70% program | ~15% management & general | ~15% fundraising

Several factors drive legitimate variation within sectors: organizational size (smaller nonprofits tend to have higher overhead percentages), geographic location (high-cost cities increase administrative expenses), revenue mix (organizations dependent on individual donors spend more on fundraising), and service type (direct service delivery is generally more program-intensive than advocacy or research). [14]

The IRS Has No Minimum

The IRS does not set a minimum program expense ratio for maintaining 501(c)(3) status. However, an extremely low program ratio (below 50%) may trigger scrutiny during an audit or jeopardize the organization's tax-exempt status if the IRS determines the organization is not operated exclusively for exempt purposes.

Common Mistakes in Expense Classification

Where nonprofits most often get functional expense allocation wrong.

Functional expense classification seems straightforward in theory, but in practice it is one of the most error-prone areas of nonprofit accounting. The mistakes below can inflate or deflate your ratios, trigger audit findings, and erode funder trust. [15] [16]

The Eight Most Common Mistakes

1

Lumping All Shared Costs into Management & General

Organizations often fail to allocate staff time and shared overhead proportionally to programs, which artificially inflates the overhead ratio. If your program director spends 80% of their time on programs, 80% of their salary should be in Column B.

2

Allocating Too Aggressively to Program

The opposite problem — classifying clearly administrative costs as program to look better to donors. This draws scrutiny from auditors, watchdog organizations, and the IRS.

3

Abusing Joint Cost Allocation

Classifying fundraising appeals as "educational" to shift costs into the program column. This is one of the most scrutinized practices in the sector.

4

Inconsistent Methodology Year to Year

Changing allocation methods without justification makes reporting unreliable. Auditors compare year-over-year ratios and will flag unexplained shifts.

5

Failing to Document the Methodology

GAAP requires disclosure of allocation methods. An undocumented allocation is an indefensible allocation.

6

Ignoring Shared Expenses Entirely

Leaving shared costs unallocated — or assigning them arbitrarily — results in incomplete, inaccurate financial statements.

7

Classifying by Funding Source Rather Than Purpose

A program coordinator's salary is a program expense regardless of whether it was paid from a restricted grant or unrestricted revenue.

8

Not Updating Allocations When Operations Change

A time study from three years ago may no longer reflect current staff responsibilities. Allocation bases should be reviewed at least annually.

Best Practices Checklist

A practical guide for getting functional expense classification right.

Functional Expense Classification Checklist

Create a written cost allocation plan that documents which method applies to each expense category.

Conduct time-and-effort studies at least annually for staff who work across multiple functions.

Use square footage or similar physical measures for facility costs — do not allocate rent and utilities on a flat percentage.

Ensure your 990 Part IX allocation is consistent with your audited financial statements.

Review allocation bases annually and update when operations, staffing, or programs change.

If using joint cost allocation, document how all three criteria (purpose, audience, content) are met.

Compare your program expense ratio to sector benchmarks — significant deviations in either direction warrant investigation.

Have your auditor review your cost allocation plan as part of the annual audit.

Train finance staff on the difference between classification by function (purpose) and classification by nature (type).

Keep supporting documentation (timesheets, floor plans, headcount reports) accessible for audit.

For Federally Funded Nonprofits

Organizations receiving federal grants must also comply with 2 CFR Part 200 (the Uniform Guidance), which has its own indirect cost allocation requirements. The National Council of Nonprofits provides extensive resources on Uniform Guidance compliance. [17]

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